Customer Journey Map

Customer Journey Map

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This template enables you to create a visual map of a customer / persona's thoughts and feelings as they try out your product or service, as well as a detailed breakdown of the user journey.

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  • Create detailed personas of current / potential customers

  • Record their feelings and thoughts, as they progress through the customer journey

  • Visualise their feelings in a custom timeline view

You can see a preview of this template here.

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How can I duplicate the template?

Once you're on the Notion page, you will have the button "duplicate" on top-right. Click on it and choose your workspace. Your template should be there in a few instants ūüéČ

duplicate-template-screeshot
  • Create detailed personas of current / potential customers

  • Record their feelings and thoughts, as they progress through the customer journey

  • Visualise their feelings in a custom timeline view

You can see a preview of this template here.